Delivery & Return Policy

Delivery Information

For items which require larger shipper boxes, we will contact you for shipping charges prior to processing the order(s).

Return Policy

We pride ourselves on our customer service and will correct any error to the best of our ability. We will refund shipping charges if an error is made on our part.  Call us if you need to return an item.

All items are returnable for refund, credit or exchange within 2 weeks of delivery. If you wish to return an item, please note the following:

• Responsibility is on the customer to ensure that returned merchandise reaches us in the same condition it was shipped, or it cannot be accepted. Please use stout cardboard boxes , styrofoam  chips or brown packing paper as we do, not padded envelopes, jiffy bags or other lightweight packaging.

• Please address returns to:

Toy Troops
8382 Snowbird Drive
Huntington Beach, CA 92646